privacy policy – pollinger ag

 

 

1. controller and scope

we are pollinger ag, operators of:

we are responsible for the collection, processing, and use of your personal data when you visit our websites, use our services or products, or interact with us in any contractual or non-contractual context.

this privacy policy explains how we handle personal data and informs you of your rights under the swiss federal act on data protection (fadp) and, where applicable, the eu general data protection regulation (gdpr). we ensure that all data processing is compliant with relevant laws and protects your personal information.

 

2. contact

for questions, requests, or to exercise your rights:

pollinger ag
wehreyering 33
ch‑3930 visp, switzerland
phone: +41 27 946 55 55
email: info@pollinger.ch

 

3. legal basis

personal data is processed according to the fadp, ofadp, and where applicable, gdpr. gdpr processing relies on:

  • your consent

  • performance of a contract or pre-contractual measures

  • compliance with legal obligations

  • legitimate interests, unless overridden by your rights and freedoms

 

4. data collection, storage, security, and disclosure

4.1 purposes of processing

we collect personal data to:

  • manage contracts with customers, employees, suppliers, and partners

  • provide, maintain, protect, and optimise services and products

  • communicate and maintain contact

  • develop and offer tailored products and services

  • perform marketing, relationship management, and market research

  • ensure security, access control, and compliance

  • manage risk, business operations, and organisational development

website-specific purposes:

  • enable functionality and stability of our portals

  • provide the best possible user experience

  • protect services and systems

  • analyse website performance and security

processing beyond the above purposes is only conducted after informing you and, where required, obtaining your consent.

 

4.2 types of data collected

  • identification data: name, contact details, date of birth, ID copies if needed

  • communication data: emails, letters, calls, chat logs, and related metadata

  • application data: CV, cover letters, certificates, references

  • registration data: usernames, passwords, account details, access codes, biometric data if applicable

  • behavioural and preference data: website activity, social media interactions, email engagement, user interests

  • other data: photos, videos, recordings from events or security, shareholder or investor data, health and safety data

 

4.3 storage and retention

personal data is retained only as long as necessary for its purpose, or longer to fulfil legal, contractual, or compliance obligations. once no longer needed, data is securely deleted or anonymised.

 

4.4 data security

we apply technical and organisational measures to protect your data from unauthorised access, loss, misuse, or alteration. ssl/tls encryption secures website communication. absolute security cannot be guaranteed.

 

4.5 sharing with third parties

data may be shared with:

  • service providers (hosting, it support, marketing, data destruction)

  • shipping, delivery, banking, or insurance partners

  • contractual partners or customers when required by agreements

  • authorities when legally obligated or necessary to protect legitimate interests

third parties are contractually obliged to process data only as instructed. data may also be shared with sub-processors under the same obligations.

 

4.6 international transfers

data is primarily processed in switzerland and the eea. transfers outside these regions occur only if adequate safeguards exist, including standard contractual clauses or your explicit consent.

 

5. your rights

you may exercise the following rights under applicable law:

  1. information: request details about data processing

  2. rectification: correct or complete inaccurate data

  3. erasure: request deletion when legally permissible

  4. restriction: limit processing under specific conditions

  5. objection: object to processing, including for direct marketing

  6. data portability: receive your data in a structured, machine-readable format

  7. withdraw consent: revoke consent at any time (prospective effect only)

  8. complaint: lodge a complaint with the fdpic (https://www.edoeb.admin.ch)

requests must be submitted in writing; we respond within 30 days.

 

6. cookies and online tracking

we use cookies and similar technologies to:

  • ensure website functionality (functional cookies)

  • analyse performance (performance cookies; consent required)

  • personalise content and advertising (marketing cookies; consent required)

consent can be managed via the cookie banner or browser settings.

 

7. third-party services

we use third-party integrations, including:

  • google: analytics, reCAPTCHA, web fonts

  • meta (facebook & instagram): profiles, plug-ins, tracking

  • linkedin: profiles, plug-ins, analytics

  • pinterest: plug-ins and tracking

  • fonts.com: web fonts

these providers process data according to their privacy policies. rights can also be exercised directly with the providers.

 

8. newsletters

newsletter subscription requires explicit consent (double opt-in). data collected includes email, name, ip address, and registration timestamp. users may unsubscribe at any time via the newsletter link or by contacting us.

 

9. final provisions

  • copyright: content, images, and materials are protected; reproduction requires written permission

  • disclaimer: information is provided in good faith; no liability for errors, use of the website, or third-party sites

  • updates: this privacy policy may be amended at any time; the latest version on the website applies. if part of an agreement, you will be informed of updates

last updated: november 2025

10. glossary

  • controller: entity determining the purposes and means of processing

  • processor: third party processing data on behalf of the controller

  • personal data: any information relating to an identified or identifiable person

  • consent: freely given, specific, informed, and unambiguous agreement

  • profiling: automated analysis or prediction of personal aspects

  • pseudonymisation: processing data so it cannot be attributed to an individual without additional information